****** - Verified Buyer
4.5
Great Headset with Great Support !!I did a lot of research on headsets prior to purchasing Leitner's LH280 and it's worth every penny. I host a lot of online meetings for work even before covid, so I wanted to make sure that the headset I was going to purchase had the following specific qualities and features:1. Great quality sound (both incoming & outgoing)2. Needs to be very reliable3. Needs to be wireless4. It had to be compatible with my Polycom VXX-601 desktop phone so operation would be seamless when switching back & forth between the handset or speakerphone.5. It has to look professional, like it was made for the Polycom versus one that is a work-around where you have to connect it to the desktop phone handset and then to the headset base.6. It needs to be able to connect to both the Polycom phone and a computer so I don't have to unplug it from one device to another in order to use it.Installation was extremely easy ! Operation of the headset is seamless with my Polycom desktop phone both from a functionality point of view & physically. The footprint is small and connects directly to the phone base itself which keeps the desktop phone look complete and professional while the headset button on the Polycom phone interacts with the headset perfectly with calls including switching calls back/forth from the handset/speaker/headset.The sound quality is excellent but interestingly enough, I was hosting a meeting one day and got some feedgack that although, the sound quality was still excellent; it sounded like I was really far away from the headset. So I called support, left a voicemail and Raghu got back to me immediately within 30 minutes and not only did he show me how to increase the microphone volume, he also gave me some great tips. I somehow must have turned down my microphone volume when I was moving the base around.Some additional positives:It has a 5-year warranty which is awesome, I was able to connect the headset to both my desktop phone and my computer at the same time where all I have to do is press a button on the base to switch back/forth, and since it's wireless; gives me the freedom to move away from my desk and/or while I am giving a presentation.The signal was strong enough for me to walk down our hallway to the other side of the building (not that I would do that normally but since the office is empty due to covid, why not). The headset is comfortable but not able to wear it for long periods of time. I am pretty sure that's a "me" issue and will try some of the other ear pieces that was included as part of the package.I highly recommend it.Glenn
